Frequently Asked Questions

Check most frequently asked questions here

GENERAL QUESTIONS

RELATIONSHIP & USAGE QUESTIONS

PRODUCT QUESTIONS

SHIPPING & DELIVERY

ORDERING & PAYMENTS

RETURNS & REFUNDS

SUPPORT & OTHER QUESTIONS

GENERAL QUESTIONS

What is DVTD?

DVTD (Devoted) is a relationship card system designed to help couples build deeper connection through simple, intentional actions across all five love languages, plus more.

Is this a game?

Not exactly. It’s a guided tool to help couples connect, communicate, and show love with intention.

How many cards are in each deck?

Each deck contains 119 cards, plus 1 instruction card.

Who are the DVTD decks for?

We have three series:

1. DVTD TO US — actions & moments you do together

2. DVTD TO HER — actions for her

3. DVTD TO HIM — actions for him

Is this religious?

Only the Christian decks have a Christ-centred theme. All other decks are secular and suitable for all couples.

RELATIONSHIP & USAGE QUESTIONS

Will this work if my partner isn’t romantic?

Yes. The cards require zero planning and zero guessing — perfect for partners who “care deeply but forget easily.”

Are the cards safe for conservative families?

Yes. DVTD cards are emotional, thoughtful, and connection-based — not explicit.

How do we use the cards?

Shuffle, pick a card, and follow the action. There is no strict order or timeline.

How often should we use them?

That’s up to you — daily, weekly, whenever you need connection, or randomly when life gives you 5 spare minutes.

However, we do recommend you set a minimum timeframe, and a reminder in your phone. We also strongly suggest that the cards sit in your bedside table or somewhere visible, so the minimum time, is exactly that, the bare minimum.

Can these help if our relationship feels distant?

Absolutely. DVTD helps rebuild closeness through small, gentle moments that create emotional momentum.

PRODUCT QUESTIONS

Are the cards physical or digital?

Currently physical. In a world full of digital distractions, there;s nothing like a physical reminder to show your love. However, digital versions may be released in future.

Why do the colours differ for Him/Her decks?

DVTD TO HER uses masculine tones because the cards live on his bedside table.
DVTD TO HIM uses feminine tones because the cards live on her bedside table.

Are the cards durable?

Yes — printed on high-quality, matte-finish, smudge-resistant stock.

What size are the cards?

Standard premium poker card size (bridge-sized) for easy handling.

They're slightly larger than normal playing cards, but smaller than tarot cards etc.

What decks are available?

Each series has (so far):

Acts of Service

Quality Time

Words of Affirmation

Physical Touch

Receiving Gifts

All Love Languages

Christian deck

SHIPPING & DELIVERY

How long does shipping take?

Australia: 3–7 business days

International: 7–14 business days

My tracking hasn’t updated — what do I do?

Contact our support team and we’ll check it immediately.

How much is shipping?

Shipping is calculated at checkout based on your location.

Can I track my order?

Yes. You will receive a tracking number via email once dispatched.

Where do you ship?

We ship Australia-wide and internationally.

ORDERING & PAYMENTS

What payment methods do you accept?

Credit/debit cards, PayPal, Apple Pay, Google Pay, and Shop Pay.

Do you offer gift wrapping or notes?

Yes — available at checkout.

Can I buy multiple decks?

Absolutely. Many customers buy a TO HIM + TO HER set, or a TO US + ALL LOVE LANGUAGES bundle.

Do you offer bundles or discounts?

Yes — look for bundle pricing on the product page.

Can I change my order after checkout?

If it hasn’t shipped yet, yes — contact us ASAP.

RETURNS & REFUNDS

What is your return policy?

Unused, unopened decks can be returned within 30 days for a refund.

Do you cover return shipping?

We cover return shipping for damaged or incorrect items.

What if my cards arrive damaged?

Can I exchange a deck?

Yes — as long as it’s unused.

How long do refunds take?

3–5 business days once processed.

SUPPORT & OTHER QUESTIONS

Do you store my personal information?

Only what’s needed to process your order. We never sell or share data.

Do you offer wholesale or stockist opportunities?

Yes — contact us via email for details.

w do I contact support?

Email: hq@thedvtd.com

We reply within 24–48 hours.

Can same-sex couples use DVTD?

Absolutely. Choose whichever decks best match your love languages.

Do you offer relationship coaching?

Not directly — but the cards are designed to spark conversations that feel like mini-sessions.

What is DVTD?

DVTD (Devoted) is a relationship card system designed to help couples build deeper connection through simple, intentional actions across all five love languages, plus more.

Is this a game?

Not exactly. It’s a guided tool to help couples connect, communicate, and show love with intention.

How many cards are in each deck?

Each deck contains 119 cards, plus 1 instruction card.

Who are the DVTD decks for?

We have three series:

1. DVTD TO US — actions & moments you do together

2. DVTD TO HER — actions for her

3. DVTD TO HIM — actions for him

Is this religious?

Only the Christian decks have a Christ-centred theme. All other decks are secular and suitable for all couples.

Will this work if my partner isn’t romantic?

Yes. The cards require zero planning and zero guessing — perfect for partners who “care deeply but forget easily.”

Are the cards safe for conservative families?

Yes. DVTD cards are emotional, thoughtful, and connection-based — not explicit.

How do we use the cards?

Shuffle, pick a card, and follow the action. There is no strict order or timeline.

How often should we use them?

That’s up to you — daily, weekly, whenever you need connection, or randomly when life gives you 5 spare minutes.

Can these help if our relationship feels distant?

Absolutely. DVTD helps rebuild closeness through small, gentle moments that create emotional momentum.

Are the cards physical or digital?

Currently physical. In a world full of digital distractions, there;s nothing like a physical reminder to show your love. However, digital versions may be released in future.

Why do the colours differ for Him/Her decks?

DVTD TO HER uses masculine tones because the cards live on his bedside table.
DVTD TO HIM uses feminine tones because the cards live on her bedside table.

Are the cards durable?

Yes — printed on high-quality, matte-finish, smudge-resistant stock.

What size are the cards?

Standard premium poker card size (bridge-sized) for easy handling.

They're slightly larger than normal playing cards, but smaller than tarot cards etc.

What decks are available?

Each series has (so far):

Acts of Service

Quality Time

Words of Affirmation

Physical Touch

Receiving Gifts

All Love Languages

Christian deck

How long does shipping take?

Australia: 3–7 business days

International: 7–14 business days

My tracking hasn’t updated — what do I do?

Contact our support team and we’ll check it immediately.

How much is shipping?

Shipping is calculated at checkout based on your location.

Can I track my order?

Yes. You will receive a tracking number via email once dispatched.

Where do you ship?

We ship Australia-wide and internationally.

What payment methods do you accept?

Credit/debit cards, PayPal, Apple Pay, Google Pay, and Shop Pay.

Do you offer gift wrapping or notes?

Yes — available at checkout.

Can I buy multiple decks?

Absolutely. Many customers buy a TO HIM + TO HER set, or a TO US + ALL LOVE LANGUAGES bundle.

Do you offer bundles or discounts?

Yes — look for bundle pricing on the product page.

Can I change my order after checkout?

If it hasn’t shipped yet, yes — contact us ASAP.

What is your return policy?

Unused, unopened decks can be returned within 30 days for a refund.

Do you cover return shipping?

We cover return shipping for damaged or incorrect items.

What if my cards arrive damaged?

Can I exchange a deck?

Yes — as long as it’s unused.

How long do refunds take?

3–5 business days once processed.

Do you store my personal information?

Only what’s needed to process your order. We never sell or share data.

Do you offer wholesale or stockist opportunities?

Yes — contact us via email for details.

w do I contact support?

Email: hq@thedvtd.com

We reply within 24–48 hours.

Can same-sex couples use DVTD?

Absolutely. Choose whichever decks best match your love languages.

Do you offer relationship coaching?

Not directly — but the cards are designed to spark conversations that feel like mini-sessions.

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